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DXB 360 Marketing

Food and beverage

Win the decision made forty minutes before dinner

Most F&B marketing is judged on a very short window: the moment someone is hungry, undecided, and holding a phone.

The market

What makes this sector different.

A Dubai restaurant competes with every other option inside a delivery radius and every photograph on a feed. Aggregators own the demand and charge for it. The margin is in direct orders, repeat covers and the nights that are normally quiet — none of which a discount alone will fix.

Where it breaks

What teams here run into.

  • Aggregator commission takes the profit on every delivered order
  • Food photography is inconsistent across menu, app and social
  • Quiet nights are discounted rather than programmed
  • Regulars are unknown because ordering happens on someone else's platform
  • New openings launch loud and fade in six weeks

What good looks like

When it is working.

  • A direct ordering channel worth defending
  • One food look across menu, apps and feed
  • Quiet nights given a reason to exist
  • Regulars identified and reachable
  • Openings with a plan for month two

Where the attention is

Channels that carry this sector.

  • 01Instagram and TikTok — food as it is actually eaten
  • 02Google Maps, search and reviews
  • 03Aggregator listings treated as storefronts
  • 04WhatsApp and SMS for offers and reservations
  • 05Neighbourhood out-of-home and screens

Filling covers or fixing delivery margin?

Tell us the concept, the locations and where the orders come from. We will come back with a demand plan.

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