Terms and Conditions


Legal Entity Name: DXB 360 L.L.C FZ
Brand Name: DXB360 Marketing
Head Office: Dubai, United Arab Emirates

Please read these Terms and Conditions (“Terms”) carefully before using our website or engaging with our services. By accessing or using any part of our website, digital services, or entering into a service agreement with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not access our website or services.


1. Introduction

These Terms govern your use of the website operated by DXB360 Marketing, the trading name of DXB 360 L.L.C FZ, and the terms under which we provide marketing and advertising services, including but not limited to digital marketing, lead generation, branding, event management, public relations, web design and development.

These Terms apply to all website visitors, clients, partners, and users accessing or using our services in any capacity.


2. Use of the Website

You may use our website solely for lawful purposes. You agree not to misuse the website, interfere with its functionality, attempt unauthorized access, or use it in a manner that violates applicable UAE laws, international regulations, or these Terms.

We reserve the right to modify, suspend, or discontinue any part of our website at any time, with or without notice.


3. Services and Proposals

All services provided by DXB360 Marketing are subject to the terms outlined in the project proposal, service agreement, or invoice issued to the client. These may include deliverables, timelines, pricing, payment terms, and revisions.

We reserve the right to decline or cancel any service request at our sole discretion, particularly in cases of abusive behavior, unethical requests, or non-compliance with payment or content guidelines.

Any proposals, quotations, or estimates provided are valid for a limited time as stated and do not constitute a binding contract until confirmed in writing and accepted by both parties.


4. Client Responsibilities

Clients agree to provide all required content, materials, approvals, and feedback necessary to complete the services in a timely manner. Any delays caused by the client may affect delivery timelines, for which DXB360 Marketing will not be held liable.

The client is responsible for ensuring that all materials provided to us do not infringe upon third-party rights, copyrights, trademarks, or laws.


5. Payment Terms

All invoices issued must be paid in full within the payment terms specified (typically 7–30 days unless otherwise agreed). Late payments may incur penalties or service suspension without further notice.

All prices are quoted in UAE Dirhams (AED) unless otherwise specified. Additional fees may apply for urgent delivery, scope changes, or third-party service integrations.


6. Intellectual Property

Unless otherwise agreed, all final deliverables become the property of the client upon full payment. However, DXB360 Marketing retains the right to display completed work as part of our portfolio or case studies unless the client explicitly requests confidentiality in writing.

All pre-existing materials, tools, templates, or intellectual property used in the creation of services remain the property of DXB360 Marketing or its licensors.


7. Confidentiality

Both parties agree to treat all non-public information exchanged during the course of a project as confidential. This includes client strategies, documents, access credentials, and campaign data.

We will not share your confidential information with third parties except when required by law or with prior written consent.


8. Limitation of Liability

While we strive to deliver services to the highest standards, DXB360 Marketing shall not be held liable for indirect, incidental, or consequential damages resulting from the use or inability to use our website or services.

Our total liability for any claim arising out of or relating to our services shall not exceed the total amount paid by the client for the specific service in question.


9. Third-Party Tools and Services

Some services may include the use of third-party tools, platforms, or APIs (e.g., Google, Meta, HubSpot, Salesforce, domain registrars, web hosts). We are not responsible for the functionality, policies, or data handling of such platforms.

Any data shared with or accessed via third-party services is subject to their terms and privacy policies.


10. Indemnification

You agree to indemnify and hold harmless DXB360 Marketing, its legal entity (DXB 360 L.L.C FZ), and its directors, employees, and affiliates from and against any claims, damages, liabilities, losses, or expenses arising from your use of the website, services, or violation of these Terms.


11. Modifications to the Terms

We reserve the right to update or change these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of the website or services after such changes constitutes your acceptance of the updated Terms.


12. Termination

We reserve the right to terminate or restrict access to our website or suspend services in the event of a breach of these Terms or any unlawful or abusive conduct.

Termination does not release the client from the obligation to pay for services already rendered or contracted.


13. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from or relating to the use of our website or services shall be subject to the exclusive jurisdiction of the courts located in Dubai, UAE.


14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

DXB360 Marketing
Legal Name: DXB 360 L.L.C FZ
Office Location: Dubai, United Arab Emirates
📧 Email: info@dxb360marketing.com
🌐 Website: https://www.dxb360marketing.com

 

    DXB 360 Marketing is a Dubai-based creative agency specializing in integrated marketing and immersive technology. We bring brands to life through AR, VR, holography, and impactful digital campaigns. From brand activations to high-end events, we deliver bold, results-driven experiences that engage and inspire.

    © DXB 360 L.L.C FZ - All Rights Reserved